Terms of Use

Please read our Terms of Use carefully before you use our website.

Sentora (“Sentora” “we,” or “us”) provides its web site, Sentora, located at https://www.sentora.com (together with all other websites, mobile applications and services operated by or on behalf of Into Sentora the “Site”), to you, an individual user (“you”) for your individual usage, subject to compliance with the terms and conditions set forth herein.

1. Agreement to the Terms

  1. Parties and Scope. These Terms of Use are a binding agreement between you and Sentora Digital Holdings (BVI) Ltd, a BVI business company (referred to as “Sentora,” the “Company,” “we,” or “us”), together with its Affiliates. These terms, together with the risk disclosures set forth in Appendix A (the “Risk Disclosure Statement,” and together with these terms, the “Terms of Use”), govern your access to and use of www.sentora.com, including any related websites, applications, dashboards, interfaces, APIs, documentation, and all content, features, functionality, and services made available through them (collectively, the “Services”) and the platform through which the Services are offered (the “Website”).

  2. Definition of an Affiliate. An "Affiliate" includes any firm, company, business entity, or other organization: which is directly or indirectly controlled by the Company; or which directly or indirectly controls the Company; or which is directly or indirectly controlled by a third party who also directly or indirectly controls the Company; or of which the Company or any Affiliate is a partner; of which the Company or any Affiliates referred to above owns or has a beneficial interest (whether directly or indirectly) in 20% or more of the issued share capital or 20% or more of the capital assets; or in respect of which the Company or any Affiliate provides or receives day-to-day administrative, operational, management, or support services pursuant to a service level agreement, management services agreement, or similar arrangement.

  3. Acceptance and Binding Effect. You must carefully review these Terms of Use before accessing or using the Website or Services. By accessing, browsing, connecting a digital wallet to, or otherwise using the Website or any Services, you confirm that you have read, understood, and agree to be legally bound by these Terms of Use. If you do not agree, you may not access or use the Website or Services.

  4. Eligibility. The Website is intended only for individuals who are at least eighteen (18) years of age (or the age of legal majority in their jurisdiction, if higher) and who are not prohibited from using the Services under applicable law or these Terms of Use.

  5. Geographic and Legal Restrictions. The Services are not offered to any individual or entity that is a resident, citizen, national of, or physically located in a Restricted Jurisdiction (as defined below), or to any person whose access or use would be unlawful or would cause Sentora to violate any applicable law, regulation, sanction, or export control requirement.

  6. Definition of Restricted Jurisdiction.Restricted Jurisdiction” means any jurisdiction, country, territory, or region: (i) that is subject to economic sanctions, embargoes, or restrictive measures administered or enforced by the United Nations, the United States (including the Office of Foreign Assets Control), the United Kingdom, the European Union, or any other applicable governmental authority; (ii) in which access to or use of the Website or Services would be illegal, restricted, or otherwise prohibited under applicable laws or regulations, including without limitation securities, commodities, financial services, consumer protection, or digital asset regulations; (iii) in which the provision of the Services would require Sentora or any affiliate to obtain a license, registration, authorization, or approval from a governmental or regulatory authority that Sentora does not hold; or (iv) that Sentora determines, in its reasonable discretion, poses heightened legal, regulatory, compliance, enforcement, reputational, or sanctions risk.

  7. Compliance. You bear sole responsibility for ensuring that your access to and use of the Website and Services complies with all applicable laws, rules, and restrictions in your jurisdiction. Sentora makes no representation or warranty that the Website or Services are lawful, appropriate, or available in any particular location.

2. Modifications to the Terms

  1. Amendments. Sentora may modify or update these Terms of Use at any time, in its sole discretion. Any revisions become effective immediately upon posting and apply to all subsequent access to and use of the Website.

  2. Continued Use. Your continued use of the Website following the posting of updated Terms constitutes your acceptance of the revised Terms. You are responsible for reviewing these Terms periodically to remain informed of any changes.

3. Website Access and Security

  1. Availability and Changes. We reserve the right, at any time and without notice, to modify, suspend, discontinue, restrict, or withdraw the Website or any portion of the Services. Sentora shall not be liable if any part of the Website or Services is unavailable for any reason or for any duration.

  2. User Responsibilities. You are responsible for: (i) obtaining and maintaining all equipment, software, and connectivity necessary to access the Website and our Services; and (ii) ensuring that any individual accessing the Website or our Services through your internet connection complies with these Terms of Use.

  3. Information Accuracy. Certain features of the Website may require you to provide information or submit requests. As a condition of your use, all information you provide must be accurate, current, and complete. Any such information is subject to our Privacy Policy and you consent to our collection and use of such information in accordance with that policy.

  4. Wallet Security. The Services operate in connection with third-party wallet software and devices. You are solely responsible for safeguarding your private keys, seed phrases, credentials, and any wallet-related access information. You must promptly notify us if you become aware of any unauthorized activity or security compromise associated with your wallet.

  5. No Key Recovery or Transaction Reversal. You acknowledge that Sentora does not store, control, or have access to your private keys and cannot recover wallets, reverse transactions, or restore access to digital assets in the event of loss, error, or unauthorized activity.

  6. Access Restrictions. Sentora may, in its sole discretion and without obligation, restrict, suspend, or block your access to the Website at any time, including where your activity presents legal, security, compliance, or reputational risk, or violates these Terms or applicable law.

4. Description of Services

  1. Non-Custodial Software Interface. All Services operate solely as non-custodial software interfaces that enable users to interact directly with third-party blockchain networks and smart contracts through self-custodied wallets. Sentora does not custody, hold, store, control, possess, transmit, or manage digital assets, private keys, seed phrases, or wallet credentials at any time. You retain exclusive control over your digital assets and authorize all transactions independently through your wallet.

  2. Strategy Evolution. Services, strategies, integrations, or supported protocols and Strategies may change or evolve over time. Updated strategies may be implemented through new Services, strategies, integrations, or supported protocols or versions and will not automatically apply to existing user positions absent user action. Sentora may pause interfaces or deposits for risk considerations but makes no assurance that any protective action will be taken.

  3. Third-Party Protocol Dependency. Our Services may interact directly or indirectly with third-party decentralized protocols, including lending platforms, exchanges, bridges, staking mechanisms, and similar systems. Sentora does not own, operate, or control these protocols and disclaims responsibility for their operation, security, legality, or performance.

5. Fees and Charges

  1. Nature of Fees. All fees charged by Sentora relate solely to access to, interaction with, or use of the software interfaces, smart contract integrations, and technical functionality made available through the Services. Fees do not constitute compensation for investment advice, asset management, or financial services, and are not intended to reward or guarantee performance or outcomes.

  2. Fees Charged by the Company. Certain actions or functionality made available through the Website or Services may be subject to fees, including, without limitation, deposit fees, withdrawal fees, dynamic software fees, interface access fees, protocol interaction fees, or other charges as displayed on the Website, within the applicable user interface, or in a published fee schedule (the “Fee Schedule”). Sentora may amend, update, increase, decrease, introduce, or eliminate any fees in its sole discretion. Unless expressly stated otherwise, revised fees become effective immediately upon posting or display and apply to transactions initiated thereafter. You acknowledge and agree that it is your responsibility to review the applicable Fee Schedule prior to initiating any transaction.

  3. Network and Protocol Fees. In addition to any fees assessed by Sentora, your transactions may incur fees imposed by blockchain networks or third-party protocols, including validator, miner, sequencer, bridge, or protocol usage fees (collectively, “Network Fees”). Network Fees are determined by the applicable network or protocol and are paid directly to third-party participants or infrastructure providers. Sentora does not control, set, collect, or guarantee Network Fees and makes no representations regarding their amount, timing, processing speed, or success. Network Fees are non-refundable once a transaction is submitted.

6. Nature of the Relationship

  1. Nature of Strategies. Sentora is not a financial services provider. We do not provide investment services, asset management, discretionary management, brokerage services, custodial services, banking services, or advisory services of any kind. Services, strategies, integrations, or supported protocols strategies and configurations are standardized, non-personalized, and operate solely according to pre-defined smart contract logic. Sentora does not exercise discretion or control over your assets and does not act on your behalf in any capacity.

  2. No Recommendations. All information, analytics, simulations, strategy descriptions, or interface outputs made available through the Services are provided for general informational and technical purposes only. Sentora does not provide recommendations, endorsements, opinions, or guidance regarding the suitability, desirability, or expected performance of any Services, strategies, integrations, or supported protocols, strategy, protocol, or transaction.

  3. Independent Decision-Making. You acknowledge that you are solely responsible for evaluating the merits, risks, suitability, and consequences of any transaction or activity you undertake using the Services. You agree to seek independent professional advice as you deem appropriate prior to making any financial, legal, tax, or investment decisions.

  4. No Fiduciary or Advisory Role. You expressly acknowledge and agree that Sentora does not act as your broker, intermediary, agent, adviser, custodian, trustee, or fiduciary, and does not owe you any fiduciary duties, duties of loyalty, duties of care, suitability obligations, best execution obligations, or similar duties, whether arising under statute, common law, or otherwise.

  5. No Offer or Solicitation. Nothing on the Website or in the Services constitutes an offer, solicitation, recommendation, endorsement, or promotion to purchase, sell, hold, or dispose of any asset, security, commodity, derivative, or financial product, or to engage in any particular investment strategy or transaction.

  6. Informed Consent and Assumption of Risk. By accessing or using the Services, including any Services, strategies, integrations, or supported protocols, you acknowledge that you have reviewed and understand the applicable Services, strategies, integrations, or supported protocols parameters, configurations, and operational logic, and you expressly consent to your digital assets being deployed in accordance with such parameters.

7. Interface Functionality and Transaction Authorization

  1. Interface Outputs and Draft Transactions. The Website may generate draft transaction parameters, prompts, previews, estimates, or messages based on user inputs and selected options. Such outputs are provided solely as a technical convenience and do not constitute instructions, advice, recommendations, representations, warranties, or guarantees of accuracy, completeness, or suitability.

  2. User Authorization and Control. All transactions must be independently reviewed and authorized by you through your self-custodied wallet using your private keys or signing credentials. Sentora does not have access to your private keys, cannot sign transactions on your behalf, and does not initiate or control any blockchain transaction.

  3. Transaction Finality and Error Risk. Transactions executed on public blockchain networks are irreversible once confirmed. You acknowledge and accept full responsibility for verifying transaction details, including destination addresses, contract addresses, amounts, gas settings, and parameters, prior to authorization. Any errors, omissions, misconfigurations, or incorrect submissions may result in permanent loss of digital assets and cannot be undone by Sentora or any third party.

  4. Deposits and Withdrawals. All deposits into and withdrawals from Services, strategies, integrations, or supported protocols are initiated solely by you through your self-custodied wallet. You retain full authority and discretion over such actions at all times, subject only to the technical parameters, conditions, or limitations of the applicable smart contracts or protocols.

8. Third-Party Services, Content, and Materials

  1. Availability of Third-Party Materials. The Website and Services may display, embed, integrate with, or otherwise make available content, data, applications, software, protocols, tools, services, links, or materials that are owned, operated, or provided by third parties (“Third-Party Services and Materials”). Such Third-Party Services and Materials may be governed by separate terms, policies, licenses, or usage conditions established by the applicable third party.

  2. No Control or Responsibility. Sentora does not control, operate, maintain, sponsor, endorse, warrant, or assume responsibility for any Third-Party Services and Materials, including without limitation their accuracy, reliability, completeness, availability, security, functionality, performance, legality, regulatory compliance, or continued operation. Sentora has no obligation to monitor, review, verify, or update any Third-Party Services and Materials.

  3. Independent Risk Assumption. Your access to and use of any Third-Party Services and Materials is undertaken solely at your own risk and subject exclusively to the applicable third party’s terms and policies. Any transactions, interactions, disputes, or liabilities arising between you and any third party are solely between you and that third party.

  4. Waiver of Claims. To the maximum extent permitted by applicable law, you irrevocably waive and release any and all claims against Sentora and the Sentora Parties arising out of or relating to your access to or use of any Third-Party Services and Materials, including any loss of assets, data, functionality, or access.

9. Permitted Use

  1. Authorized Use. Subject to your compliance with this Agreement and applicable law, you may access and use the Website solely for lawful purposes and to interact with supported blockchain networks and smart contracts at your own direction and risk.

  2. Prohibited Activities. You agree that you will not, and will not attempt to, directly or indirectly:

    1. access or use the Website or Services in violation of any applicable law, regulation, sanctions program, export control requirement, or court order;

    2. engage in money laundering, terrorist financing, fraud, deceptive practices, manipulation of markets or protocols, or any unlawful or abusive activity;

    3. interfere with, disrupt, degrade, or impair the operation, integrity, or security of the Website, including through the introduction of malware, denial-of-service attacks, excessive automated traffic, scraping, spamming, or similar conduct;

    4. attempt to gain unauthorized access to any systems, networks, data, wallets, or accounts associated with the Website or Services;

    5. impersonate any person or entity or misrepresent your identity, affiliation, or authority;

    6. use any robot, bot, scraper, crawler, automated script, or similar automated tool except where expressly authorized;

    7. bypass, evade, defeat, or circumvent any access controls, geographic restrictions, technical safeguards, or usage limitations;

    8. exploit, abuse, or attempt to exploit any vulnerability, bug, or unintended behavior in the Website, smart contracts, or integrated protocols, or encourage others to do so;

    9. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying structure of any portion of the Website except to the extent permitted by applicable law.

  3. Enforcement and Remedies. Sentora reserves the right, but does not assume the obligation, to investigate suspected violations, cooperate with law enforcement or regulators, restrict or terminate access, preserve or disclose information as required by law, and pursue any remedies available at law or in equity.

10. Intellectual Property Rights

  1. Ownership of Platform Materials. Except as expressly stated otherwise, the Website and all content, features, functionality, software, text, graphics, images, audio, video, design elements, compilations, selection and arrangement of materials, and underlying intellectual property rights (collectively, the “Platform Materials”) are owned by or licensed to Sentora and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

  2. Limited License. Subject to your ongoing compliance with this Agreement, Sentora grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal or internal business purposes.

  3. Use Restrictions. Except as expressly permitted by this Agreement, you may not copy, reproduce, distribute, modify, adapt, create derivative works of, publicly display, publicly perform, republish, download (other than ordinary browser caching), store, transmit, or otherwise exploit any Platform Materials without Sentora’s prior written consent.

  4. Open-Source Components and Smart Contracts. Certain components of the Services, including smart contracts or software libraries, may be made available under open-source licenses. Your use of such components is governed solely by the applicable open-source license terms. Once deployed on a public blockchain, smart contracts may not be owned, controlled, or modifiable by Sentora, and all interactions occur at your own risk.

  5. Feedback License. If you submit any suggestions, ideas, improvements, feedback, or other materials to Sentora (“Feedback”), you grant Sentora a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable right and license to use, reproduce, modify, distribute, display, perform, and otherwise exploit such Feedback for any lawful purpose without compensation or attribution.

11. Trademarks

The name “Sentora,” all associated logos, trademarks, service marks, trade dress, product names, and slogans are the exclusive property of Sentora or its licensors. Nothing in this Agreement grants you any right or license to use any such marks without Sentora’s prior written consent.

12. Privacy and Public Blockchain Data

Your use of the Website is subject to any applicable privacy policy published by Sentora, which describes how information is collected, used, and disclosed in connection with the Services. You acknowledge and agree that transactions conducted on public blockchains are inherently transparent and permanent, and that information submitted on-chain may be publicly visible, immutable, and accessible by third parties.

13. Disclaimer of Warranties

  1. As-Is Basis. THE WEBSITE, SERVICES, VAULTS, STRATEGIES, SMART CONTRACTS, AND ALL CONTENT AND MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

  2. Disclaimer of Implied Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENTORA EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

  3. No Representations as to Performance or Availability. WITHOUT LIMITING THE FOREGOING, SENTORA DOES NOT WARRANT OR REPRESENT THAT THE WEBSITE OR SERVICES WILL BE CONTINUOUS, UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, RELIABLE, FREE FROM DEFECTS, FREE OF MALICIOUS CODE, OR COMPATIBLE WITH ANY PARTICULAR HARDWARE, SOFTWARE, NETWORK, OR WALLET, OR THAT ANY VAULT, STRATEGY, PROTOCOL INTEGRATION, OR FEATURE WILL OPERATE AS DESCRIBED OR ACHIEVE ANY PARTICULAR RESULT.

14. Limitation of Liability

  1. Exclusion of Certain Damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SENTORA OR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE “SENTORA PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF DIGITAL ASSETS, BUSINESS INTERRUPTION, SYSTEM FAILURE, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSS, ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE WEBSITE, THE SERVICES, ANY VAULT OR STRATEGY, ANY SMART CONTRACT, ANY THIRD-PARTY PROTOCOL, OR YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE FOREGOING, REGARDLESS OF THE THEORY OF LIABILITY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  2. Aggregate Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL CUMULATIVE LIABILITY OF THE SENTORA PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (i) ONE HUNDRED UNITED STATES DOLLARS (US $100); OR (ii) THE TOTAL FEES PAID BY YOU TO SENTORA, IF ANY, DURING THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

  3. Allocation of Risk. YOU ACKNOWLEDGE THAT THE FOREGOING LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES REFLECT A REASONABLE ALLOCATION OF RISK AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND SENTORA, AND THAT SENTORA WOULD NOT PROVIDE THE SERVICES WITHOUT SUCH LIMITATIONS.

  4. Jurisdictional Limitations. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. TO THE EXTENT SUCH RESTRICTIONS APPLY TO YOU, SOME PORTIONS OF THIS SECTION MAY NOT APPLY.

15. Indemnification

  1. Indemnity Obligation. You agree to defend, indemnify, and hold harmless Sentora from and against any and all claims, demands, actions, investigations, proceedings, losses, damages, liabilities, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys’ fees and costs) arising out of or relating to:

    1. your access to or use of the Website or Services;

    2. your breach of this Agreement or violation of any applicable law or regulation;

    3. your infringement, misappropriation, or violation of any intellectual property, privacy, publicity, or other rights of any third party;

    4. your interaction with any third-party protocol, wallet, bridge, oracle, or smart contract; or

    5. any dispute between you and any third party relating to your activities using the Services.

  2. Control of Defense. Sentora reserves the right, at its own expense, to assume exclusive control over the defense and settlement of any matter subject to indemnification by you, in which case you agree to reasonably cooperate and not to settle any such matter without Sentora’s prior written consent.

  3. Survival. Your indemnification obligations shall survive any termination or expiration of this Agreement and your use of the Services.

16. Additional Third-Party Service Disclosures

  1. Dependency on External Systems. The Services may depend on, integrate with, or provide access to networks, protocols, data feeds, or infrastructure operated by independent third parties. Such systems may experience outages, changes, forks, attacks, governance actions, or discontinuation beyond Sentora’s control.

  2. No Responsibility for External Failures. Sentora shall not be responsible or liable for any losses, delays, failures, errors, or interruptions arising from third-party systems, including without limitation blockchain congestion, validator failures, bridge exploits, oracle malfunctions, or protocol insolvencies.

  3. Independent Terms. Your use of any third-party systems remains governed solely by the applicable third-party terms and policies.

17. User Representations, Warranties, and Acknowledgments

By accessing or using the Website or Services, you represent, warrant, acknowledge, and agree on a continuing basis that:

  1. Authority and Capacity. You have full legal capacity and authority to enter into this Agreement and to comply with its terms. If acting on behalf of an entity, you are duly authorized to bind that entity.

  2. Sanctions and Jurisdiction. You are not located in, a resident of, or subject to the laws or control of any Restricted Jurisdiction, and you are not listed on any sanctions, restricted party, or denied persons lists maintained by any governmental authority.

  3. Legal Compliance. Your use of the Services complies with all applicable laws and regulatory requirements, including securities, commodities, sanctions, AML, CFT, consumer protection, data protection, and tax laws.

  4. Tax Responsibility. You are solely responsible for all tax obligations.

  5. No Misrepresentation. You will not misrepresent the Services to third parties.

  6. Accuracy of Information. All information you provide is accurate and kept current.

  7. Assumption of Risk. You knowingly assume all risks associated with use of the Services. You acknowledge that you have reviewed, understand, and agree to the Risk Disclosure Statement set forth in Appendix A, which is incorporated by reference into these Terms of Use, and you voluntarily assume all risks described therein.

  8. Continuing Effect. These representations are reaffirmed each time you access or use the Services.

18. Suspension of Access

  1. Suspension for Payment or Operational Issues. If Sentora is unable to successfully process any fees or charges associated with your use of the Services, Sentora may suspend your access to all or part of the Services. During any such suspension, your account may remain technically accessible; however, service requests may be rejected, pending operations may be paused, and functionality may be restricted until all outstanding balances are paid in full. You acknowledge that charges may continue to accrue during a suspension period unless otherwise stated by Sentora. Suspension will be lifted only after all overdue amounts have been settled to Sentora’s satisfaction.

  2. Suspension for Legal, Compliance, or Risk Concerns. Sentora may suspend or restrict your access to the Website or Services at any time if Sentora reasonably believes that your activity: (i) violates applicable law, regulation, sanctions requirements, or court orders; (ii) breaches this Agreement; (iii) poses a security, operational, compliance, financial, or reputational risk; or (iv) may expose Sentora or any third party to liability or regulatory scrutiny.

19. Termination

  1. Termination by Sentora. Sentora may terminate or suspend your access to the Website or Services, in whole or in part, at any time, with or without prior notice, for any reason or no reason, including without limitation if: (i) you fail to cooperate with or respond to any lawful inquiry or investigation by a governmental or regulatory authority; (ii) you violate any provision of this Agreement or breach any representation or warranty; (iii) your account remains suspended for more than thirty (30) consecutive days due to non-payment; or (iv) your activities violate applicable law. Following termination of access, you may be provided a limited period (if technically feasible) to retrieve or export any non-on-chain data associated with your account before such data is deleted or deactivated, subject to applicable law and Sentora’s data retention policies.

  2. Termination by You. You may discontinue use of the Website and Services and terminate your account in accordance with the notice requirements and termination provisions set forth in any separate or supplemental agreement entered into between you and us, as applicable.

  3. Effect of Termination. Upon termination, all rights and licenses granted to you under this Agreement immediately cease. Any provisions which by their nature should survive termination, including without limitation disclaimers, limitations of liability, indemnification obligations, dispute resolution provisions, and representations, shall continue in full force and effect. Termination shall not limit any rights or remedies available to Sentora at law or in equity.

20. Electronic Communications and Notices

  1. Consent to Electronic Delivery. You consent to receiving all notices, disclosures, statements, agreements, confirmations, tax documents, and other communications (collectively, “Communications”) from Sentora in electronic form, including by email, in-platform notifications, or posting on the Website. Your consent applies to all Communications provided during the course of your relationship with Sentora.

  2. Legal Effect of Electronic Communications. You agree that any Communications delivered electronically satisfy any legal requirement that such communications be provided in writing. To the extent permitted by applicable law, you waive any rights to require physical delivery, non-electronic signatures, or retention of paper records.

  3. Opt-Out and Delivery Limitations. Sentora will use commercially reasonable efforts to honor requests to opt out of certain non-essential communications. If you no longer have access to your electronic account or delivery method, you may request delivery of Communications in alternative formats where legally required.

21. Miscellaneous

  1. Entire Agreement. This Agreement constitutes the entire agreement between you and Sentora regarding your access to and use of the Website and Services and supersedes all prior or contemporaneous agreements, communications, and understandings, whether written or oral.

  2. No Waiver. The failure of Sentora to enforce any provision of this Agreement shall not constitute a waiver of such provision or of the right to enforce such provision at any later time.

  3. Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

  4. Governing Law; Dispute Resolution. This Agreement and any dispute arising out of or relating to it shall be governed by and construed in accordance with the laws of the British Virgin Islands, without regard to conflict-of-law principles. The parties agree to first attempt to resolve any dispute in good faith through informal negotiations or mediation. If such efforts do not resolve the dispute within a reasonable period, the dispute shall be finally resolved by binding arbitration administered by the BVI International Arbitration Centre (BVI IAC) in accordance with its rules then in effect, which rules are incorporated by reference. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be the British Virgin Islands. The language of the arbitration shall be English. All proceedings, submissions, evidence, hearings, and awards shall be confidential, except to the extent disclosure is required by law or for enforcement purposes.

  5. Class Action Waiver. To the maximum extent permitted by applicable law, you and Sentora agree that any dispute shall be brought solely in an individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or private attorney general proceeding.

  6. Assignment. You may not assign, transfer, delegate, or subcontract any of your rights or obligations under this Agreement without Sentora’s prior written consent. Sentora may freely assign or transfer this Agreement without restriction or notice.

    Last Updated: February 2026